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• Troubleshooting Cuisinart Keurig Coffee Maker

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Uneven Heating

Food being prepared is cooking unevenly due to temperature differences of the heating surfaces.

You must ensure that the cooking plates are making contact with the heating coils. If they are not there could be two reasons: (1) It may be that the cooking surfaces are not properly secured and they may have moved during use. This will be an easy fix. Just remove the surfaces and reattach them correctly; make sure that the heating plates are secured by a metal clip on either side of the device. (2) If the problem persists, check that the heating plates are not visibly warped; if so, they must be replaced. Refer to repair guide on the device page to ensure proper replacement.

If plates are making contact with coils and the plates are not visibly warped, heating coils will need to be replaced. Refer to repair guide on the device page.

Pieces Fell Off/ Broke

Certain pieces have broken and are no longer attached to the correct spots on the griddler.

Check that the pieces are re-attachable. If it was one or both of the cooking surfaces that fell off see if it was just a case of them not being secured properly. If not, refer to repair guide on the device page.

Griddler Shuts Off

The griddler turns off unexpectedly while in use.

Check that the power cord is plugged into a working outlet. Also, make sure that the device has a polarized plug, meaning it will only fit in the outlet one way. You should try to flip the plug and see if flipping it works while ensuring that you are using a working outlet. If this does not fix the problem it must be a problem listed below.

If the device shut off during use the griddler may have overheated. Allow the griddler to cool down and try turning on unit again. The unit should then be able to be used normally.

Check for damage to power cord; if damage is apparent the power cord will need replacing. If it is the wall plug that is broken, refer to this guide! Otherwise, refer to iFixit guide to fix a power cord damaged in another area.

Damaged Cooking Surfaces

The cooking surface has been damaged and is chipping or peeling.

Cooking surfaces are peeling off and cannot be used. Luckily, because these plates are removable, you can easily replace them here!

Indication Light Remains Off When in Use

The indication light does not turn on even when the griddler is being used.

Check power cord is plugged in to a working outlet and griddler is actually on. Also, try flipping the plug because it is a polarized plug and will only work when plugged in the correct manner. If not it must be issue listed below.

The light bulb has burnt out and needs replacing. Refer to repair guide on the device page.

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An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Water will not heat up

Coffee comes out cold or not as hot as it should be.

Open the bottom of the coffee maker and check that the small contacts to the heating element are connected. If they are not making contact or have become disconnected, re-solder the contacts following Heating Element Contact guide.

Open the bottom of the coffee maker to check that the small contacts to the heating element are connected. If both points are making contact, consider replacing the heating plate element following the Heating Plate Replacement guide.

Cuisinart will not display time

Your Cuisinart is not displaying the time or the time looks distorted.

If your Cuisinart is not displaying the time properly, make sure wiring connection is secure on the backside of LCD board. Resecure loose wires into wiring bracket.

Ensure all electrical contacts are clean and intact on circuit board. Damaged components will need to be replaced.

Water is leaking inside Cuisinart

There is water leaking from inside the coffeemaker.

Open the bottom of the coffee maker and check if the red hoses are properly connected to the heating plate. If they have become disconnected, use the clamps to reconnect them. If the hose has been damaged, consider replacing them following the Water Hose Replacement guide.

Water is leaking from the tubing of the hose at any midpoint of the hose. The hose could be cut, split, or is not water tight and needs to be replaced. If the hose has been damaged, consider replacing them following the Water Hose Replacement guide

Coffee is leaking from cofee carafe

Water or coffee is leaking from coffee pot.

If there is water leaking from the carafe ensure the lid is sealed and handel is properly attached. If water is leaking from the lid, you may need to reseal or replace the lid. If water is leaking from the handle you may need to replace the handle seal. To replace the carafe handle follow the Coffee Carafe Handle Replacement guide.

If water is leaking from the carafe and not coming from the lid or handel, check to make sure the glass is not stressed or fractured. Fractured or stressed glass needs to be replaced

Cuisinart will not power on

Your Cuisinart is not turning on or off.

Ensure that the power cord is plugged into the wall.

Look over the power cord to check if there is any visible damage to the cord. Ensure that the power cord is plugged into the wall and there is power to the machine. If not, you may need to replace the power cord.

If your Cuisinart is not responding or not working properly, you may need to replace or fix the circuit board.

Troubleshooting Cuisinart Keurig Coffee Maker

Buttons on faceplate do not work or get stuck

Your Cuisinart buttons are stuck or does not work when pressed.

If Cuisinart buttons have become stuck and do not return to original position, ensure the buttons are not cracked or damaged. If they are, consider replacement. You may need to remove the buttons and clear around their edges.

Remove the circuit board behind buttons and LCD display and make sure that the metal on the button makes contact with the circuit board. Also, clean the contact to the malfunctioning button to ensure they can properly make contact.